Guest / Customer Account
You do not need to register in order to search or browse our website store inventory. To place an order on our website, you need to create a guest or customer account, provide your contact information such as name, e-mail address, phone number & address. If you were provided with a discount code coupon, you need to enter it during checkout to get the applicable special deal or discount.
- Credit cards (Visa, MasterCard, American Express) or PayPal for orders that are shipped. The payment amount will be pre-authorized when the order is placed and charged when the order is ready to ship.
- Cash or Interac e-Transfers for local pickups at our Toronto, ON location. It is due at time of pickup, you do not need to pre-pay it, we also cannot bill you later (net terms).
Additional Costs – Shipping
Shipping costs start at $7.99 and may increase based on destination, speed of delivery and number of items in your order. Exact shipping price will be shown to you before the order is submitted.
Additional Costs – Local pickup
We do not charge fees for standard local pickup. A rush order preparation fee may apply if you request to pick up an order before the scheduled pickup date / time, which will be quoted to you ahead of time.
Additional Costs – Taxes
At this time, we do not charge sales tax
Additional Costs – Cancellation Fees
We do not charge an order cancellation fee at this time. In the event that we are unable to provide a product (ex. out of stock) or deliver it (ex. can’t ship to your address), we will contact you to let you know and immediately refund you. If you wish to cancel the order yourself, you can do that by notifying us before it is shipped. Once the order is shipped, please refer to our Returns / Refund Policy if you wish to send it back.
Minimum Order Amount to Checkout
We do not charge a minimum order fee, but at a later date, we might impose a minimum order amount threshold, so you would need to add at least $30 of products to your cart (after discounts, before taxes and shipping) in order to checkout / place an order.